Next CRM & Support Management Tool

Next CRM & Support Management Tool is newly arrived customer relationship management system. The technologies have been used to develop this system makes it more efficient.
React JS is used to develop the frontend of this system.The backend of this system is developed with most popular PHP framework which is Laravel.

With this, any company or individual will be able to manage the projects, items, tasks, support tickets and customer relationship in a very easy and efficient way.

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Manage Support Tickets

Great support system with a very user friendly UI. User and Admin both have a great looking messaging platform. After a few seconds the messages get updated if there are any new replies.

Task Management

Add new tasks for your staff. Assign them individually. Staff can change the status of the tasks. Tasks will be shown on the staff dashboard after assigning them.

Dynamic Reports

Easy report feature to have clear ideas about the support tickets and tasks. It will show the admin/user about the overall stats of the support tickets and tasks.

Add Your Language

The system supports multiple languages. Admin can add unlimited languages. Can choose a default language for the system.

Customer Announcement

Admin can send announcements to customers. After assigning customers the announcement will be visible in the customer’s dashboard when they login.

Customer Support Ticket Dashboard

Customers have their own profile and dashboard. It is fully separated from the admin dashboard. Customers can view their opened tickets. Can communicate with the admin/staff.

Demo Credentials:

https://nextcrm.nextgentechsystems.com

Admin
- admin@mail.com
- nextcrm@123

Employee
- employee@mail.com
- nextcrm@123

Customer
- customer@mail.com
- nextcrm@123

Unbuild React Source Code is available in Extended License

Version: 1.1.2 (05-12-2021)

UI Improvement:
- Admin dashboard
- Sidebar 
Performance Improvement:
- Speed Optimization

Version: 1.1.1 (30-09-2021)

Improvement:
- Minor Bug Fixed

Version: 1.1 (22-09-2021)

New Features:
- Leads Functionalities in Dashboard
- Check List Items Functionalities in Task

Improvements - Customer:
- Email Notification to Customer in support ticket replies
- Customer Dashboard Notifications for new messages
- UI updated in Support Ticket Dashboard
- UI updated - Customer Navbar

Improvements - Admin:
- Task Functionalities and UI updated
- Dashboard UI improved
- Support Tickets UI improved

Version: 1.0 (13-09-2021)

- Initial release